Domande frequenti
1. Cellular Connectivity
Q1. LTE bands: Which LTE bands does the EG8200Lite-EU/LA support, and which exact Quectel module is used? We will operate in Belgium and the Netherlands (Proximus, Orange, Base) and need at least B3, B7 and B20.
A1: For now we use EG800AK-GL, which support B1/2/3/4/5/7/8/12/13/14/17/18/19/20/25/26/28/66/71 B34/38/39/40/41.
2. Cloud Independence and System Access
Q2. Cloud independence: Can the device run fully standalone, without IOTClient or any IOTROUTER/vendor cloud service? Can all remote management and telemetry to your servers be completely disabled?
A2: Yes, you can turn off.
Q3. Root access: Do we get root/SSH access to the Linux system? Are we allowed to install our own software packages and scripts?
A3: Not provide SSH for EG Series product, only EC EM Series product with ssh.
3. Software and Communication
Q4. Node-RED: Which Node-RED version is installed? Can we install standard community nodes (npm) and export/import our own flows for mass deployment?
A4: Node-RED 4.1.8. Yes you can install standard community nodes.
Q5. MQTT security: Does the MQTT client support TLS 1.2/1.3 with our own CA and client certificates? Is local buffering (store-and-forward) available when the 4G connection is lost, and how much data can be buffered?
A5: Support TLS 1.2/1.3. Not support local buffering (store-and-forward). Only EG8200Mini/8200,EM300 support.
4. Hardware Interfaces
Q6. Interfaces: Please confirm the exact interfaces of the EG8200Lite: number of RS485 and RS232 ports, Ethernet (WAN/LAN), digital inputs or outputs, Wi-Fi?
A6: Please kindly check the datasheet of EG8200Lite.
5. Firmware, Certification and Documentation
Q7. Firmware updates: How are firmware updates distributed, and can we update the device ourselves without a vendor cloud connection? How long will this model receive security updates?
A7: For security reasons, offline upgrades are no longer provided
Q8. Certification: Is the device CE and RED certified for the European market? Please send the EU Declaration of Conformity and test reports. Is it RoHS compliant?
A8: We only have EMC Test report and we can provide CE/RED Certificate for 4G module inside.
Q9. Documentation: Please send the full datasheet, user manual and wiring diagrams in English.
A9: Please kindly check the datasheet of EG8200Lite.
