The EG Series Gateway from IOTRouter is a graphical programming industrial protocol gateway dedicated to data acquisition and protocol conversion. During use, users may encounter various issues preventing normal operation. No worries! Today we’ve compiled the most common faults and solutions to help you resolve them effortlessly!
Advantages of Industrial Protocol Gateways
1. Newly upgraded to support triple-network communication: 4G/Ethernet/WiFi.
2. Compatible with various mainstream PLC brands, supporting multiple industrial and IoT protocols.
3. Enables remote management/upgrades/maintenance.
4. Supports remote PLC program upload/download via virtual LAN.
5. Features customizable data formats and logic, with seamless compatibility for proprietary and niche protocols.
Industrial Protocol Gateway: Comprehensive FAQ
Q1：The gateway power supply has three ports. How should they be wired?
A1：EG8200Mini: Connect VCC to the red wire, GND to the black wire. The UPS port is reserved and should not be connected.
EG8200: Connect the red wire to DC9-36V+, the black wire to DC9-36V-, and leave the left port unconnected for future use.
Q2: How can I determine the gateway’s network connection status based on the indicator lights?
A2: The SYS light on the EG8200 and the RUN light on the EG8200mini both indicate operational status, differing only in name.
Q3: Why does the serial port fail to open?
A3: A serial port configuration can only be created once for the same port. Please verify that only one configuration exists for the same 485 interface in the serial config. If not, any newly created serial port configuration will fail to open. If multiple serial port nodes require the use of 485-1, only the first created configuration needs to be selected; there is no need to create a new configuration.
